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WARRANTY

We offer a 12-month warranty on all products, unless specified otherwise. Certain products may qualify for extended warranties. Make sure you check specific product listings to confirm. Please note that the warranty doesn’t cover damages resulting from user misuse or incidents occurring during delivery. 

RETURNS AND REFUNDS

Please be aware that GL Supplies does not accept change of mind return and refund requests for:

• Health and safety products
• Bulk purchases
• Products that have been opened

In other cases, we consider a change of mind request if it’s made within 14 days after the product has been delivered to the customer. As a Retailer, please make sure you notify us of any change of mind request within this timeframe. Failure to do so may result in the rejection of the request. 

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Additionally, some products, specifically with Supplier product SKUs starting with V28, V40, V63, and V77, may have different change of mind policies, so we recommend you refer to their listings for specific information.